Telehealth visits in Fairfax, Virginia

A video visit can make some follow-up conversations easier to fit into your day. Active Medical Care offers telehealth for suitable follow-ups, medication reviews and minor concerns. Call the Fairfax office to ask whether a video appointment with Dr. Nisa Masood, MD, is appropriate for your needs; some concerns require an examination or testing in person.

What to expect

When scheduling, tell the office what you would like to discuss and where you will be located during the appointment. The team can confirm availability, eligibility, coverage and connection instructions. At the visit, the doctor may review symptoms, medicines, previous results and next steps. A video conversation has limits: it cannot replace every physical examination, procedure or test. If the doctor recommends an in-person visit or urgent evaluation, follow that advice. Before the appointment ends, ask how follow-up will work and how to contact the office if you have a question. A telehealth request is not a confirmed appointment until the office confirms it.

Who it's for

Telehealth may be suitable for some established-care follow-ups and medication reviews. Eligibility depends on the concern, your location and the care required. Ask before assuming a new problem can be assessed by video. The service is not for emergencies. Call 911 for severe or sudden symptoms such as chest pain, severe breathing difficulty or signs of a stroke rather than waiting for a video appointment.

Preparing for your visit

Choose a quiet, private place and a device with a camera, microphone and a reliable connection. Test the connection using the instructions from the office. Keep your medication list and questions nearby, and have a phone number available in case the video connection fails. If you would like a caregiver to join, discuss that in advance. Do not send medical details through public website forms or ordinary email.